Privacy Policy

Effective Date: 1 January 2023
Last Updated: 1 January 2025

Wineloya (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains:

  1. The personal data we collect

  2. Why and how we process it

  3. Your rights

  4. Our cookies & tracking practices

  5. How we secure your data

  6. AI-Proof / anti-scraping terms

  7. Contact details

1. Who We Are

Wineloya (legally Wineloya Digital Advertising Limited) is an independent technology consultancy and software-development firm headquartered in Accra, Ghana. Our website: https://www.wineloya.com.gh.

2. Data We Collect & Purposes

Data Category Examples Purpose & Legal Basis
Identity & Contact Name, email, phone To provide services; your consent to receive updates
Usage & Analytics IP address, page views, browser To secure, maintain, and improve the website
Cookies & Tracking Session, preference, marketing With your consent via our cookie banner
Communications Form submissions, messages To respond to inquiries and support requests

We do not collect sensitive (“special category”) data unless you voluntarily provide it (e.g. in a support ticket).

3. How We Share & Transfer Data

  • Service Providers: WPForms, Google Site Kit, our CRM—for analytics, forms, and email distribution.

  • Partners: Google, Meta Inc., strictly for our digital-skills initiatives.

  • Legal Requirements: When compelled by law (court order, regulatory request).

  • Transfers Outside the EEA: Should we transfer data from the EEA to countries without an EU Adequacy Decision (e.g. Ghana, U.S.), we will rely on the European Commission’s Standard Contractual Clauses to ensure appropriate safeguards.

4. Cookies & Tracking

We only enable non-essential cookies once you’ve given consent via our banner. You can withdraw or manage consents at any time via the “Cookie Preferences” link or your browser settings.

  • Essential: Core site functionality.

  • Analytics: Site performance (Google Analytics).

  • Marketing: Ad personalization.

5. Security & Retention

  • Security: We employ encryption, firewalls, and strict access controls to protect your data.

  • Retention: Contact records up to 7 years (legal obligation); usage logs up to 2 years (operational needs). Afterwards, data is anonymized or securely deleted.

6. Your Rights

Under applicable law, you may:

  • Access the personal data we hold about you.

  • Rectify inaccuracies.

  • Erase your data when no longer needed.

  • Restrict or object to processing.

  • Port your data in a machine-readable format.

  • Withdraw consent to marketing/cookies at any time.

  • Lodge a complaint with the Ghana Data Protection Commission or your local supervisory authority.

To exercise any right, email info@wineloya.com.gh or write to us at the address below. We’ll respond within one month (up to two additional months for complex requests).

7. AI-Proof / Anti-Scraping Terms

All content on this site (text, images, code) is © Wineloya Digital Advertising Limited. You may not:

  • Use robots, spiders, scrapers, or any automated means to copy content for AI/model training or other unauthorized purposes.

  • Reverse-engineer, disassemble, or repurpose any part of our site’s code or design.

Violations will lead to termination of access and potential legal action.

8. Third-Party Links & Children’s Privacy

  • We link to external sites (Google, W3Schools, Microsoft Learn). We’re not responsible for their practices.

  • Our services are not directed to children under 13. We do not knowingly collect data from minors.

9. Updates to This Policy

Material changes will be posted here with a new “Last Updated” date and, where required, notified directly to users (e.g., via email).

10. Contact Us

Email: info@wineloya.com.gh
Address: Wineloya Digital Advertising Limited, P.O. Box M354, Accra, Ghana

Thank you for trusting Wineloya. If you have any questions or need assistance, please reach out at info@wineloya.com.gh.